Benefit Contacts
Reach Out to the Experts
| Coverage | Contact/Policy Number | Phone | Website/Email |
|---|---|---|---|
| General Support | TOI Total Rewards Benefits Team | – | benefits@theoncologyinstitute.com |
| Benefits Questions |
Ask Charlie Benefit Advocates |
– | TOIbenefits.AskCharlie@imacorp.com |
| Benefit Enrollment | TBX | 855-482-9669 | TBX Benefits |
| Medical | Aetna | 888-256-1915 | aetna.com |
| 24/7 Nurse Line | Aetna | 800-556-1555 | – |
| Telehealth | CVS Health Virtual Care | 866-211-5678 | cvs.com/virtual-care |
| HSA | HealthEquity | 866-346-5800 | healthequity.com |
| Dental | Aetna | 888-256-1915 | aetna.com |
| Vision | Aetna | 888-256-1915 | aetnavision.com |
| TAP | CuraLinc | 888-881-5462 | supportlinc.com |
| Therapy & Psychiatry Services | Rula | 323-205-7088 | rula.com/toi |
| FSA | HealthEquity | 877-924-3957 | healthequity.com |
| Retirement | Principal | 800-547-7754 | principal.com/welcome |
| Life and AD&D | Unum | 866-679-3054 | unum.com |
| Voluntary Disability | Unum | 866-679-3054 | unum.com |
| Voluntary Legal & ID Theft | LegalShield | 800-654-7757 | legalshield.com |
| Voluntary Pet Insurance | Spot | 877-738-7874 | spotpet.link/TOI |
| Well-Being Program | Wellhub | – | wellhub.com |
| Voluntary Accident, Critical Illness & Hospital Indemnity | Aetna | 888-772-9682 | myaetnasupplemental.com/ |
| Discount Program | BenefitHub | 866-664-4621 | toi.benefithub.com/welcome |